Support

Movie Night: Swipe & Match helps couples and families agree on what to watch.

Questions, problems or a wrong movie detail? Write to support@troysoft.com.tr. We read every message.

Common questions

How do I invite my partner or family?

Open your group in the Groups tab and tap Invite. The other person opens the app, taps Join with QR on the Tonight screen (or Join in the Groups tab), and scans the QR code or types the 8-character code. A code works for 10 minutes; you can make a new one at any time.

How many people can be in a group?

Couple groups hold 2 people. Family groups hold up to 8, kids included. You can be in up to 3 groups at once; leave one to join another.

How do kids take part?

Kids under 13 don’t get their own account. In a family group, tap Add a child on the group screen and choose a name, an avatar and an age group. When you start a Movie Night with your kids, the app asks you to pass the phone between players, and each player’s earlier swipes stay hidden. The age limit follows the youngest player.

Notifications aren’t arriving

Check that notifications are allowed for Movie Night in your phone’s settings. On Android, also turn off battery optimisation for the app if your phone limits background apps. You won’t get a notification for a Movie Night you have open on screen, because the app shows it right away.

“No more titles for these filters”

The deck has run out of titles that fit your Movie Night. Start a new one with a lower minimum score, more genres, or both movies and series. Titles anyone in the group marked as seen are left out on purpose.

Moving to a new phone

Before you switch, open Settings and link Google or Apple under Account. On the new phone, choose I already have an account during setup, or use Settings → Restore an account, and sign in with the same account. Your groups and favourites come back. Without a linked sign-in, an account can’t be moved to another phone.

I found wrong movie information or an odd age rating

Movie and series details come from TMDB and are refreshed regularly. Tell us the title and what looks wrong, and we will check it.

Leaving or deleting a group

On the group screen, tap Leave group. If you are the admin, the adult who joined first becomes admin. The admin can also tap Delete group, which removes it for everyone, including kids’ profiles and match history.

Delete my account and data

In the app: open Settings → Delete account and type the confirmation word. This deletes your account, your profile, the child profiles you manage, your swipes and your group memberships right away. Groups where you are the only adult are deleted too.

Without the app: email support@troysoft.com.tr with the subject “Delete my Movie Night account”. Since there is no email address on your account, tell us how to find it: the Google or Apple account you linked, or your nickname, your group names and when you last used the app. We delete it within 30 days and confirm by email.

Accounts without a linked sign-in are also deleted automatically after 180 days without use. See the Privacy Policy for what is stored and for how long.